Testimonials

1. Installation team was clean and pleasant.  Hi-Fi only sends professionals who take pride in their work.  Not the teenagers we've seen from the big-box retailers.
2. After my purchase and through the installation your team was accessible to answer my questions and proactively reached out to me with detailed updates and status reports.
3. Hi-Fi went above and beyond to make it right.  Painting speaker grills to match my walls, cutting metal brackets to fit in tight spaces, and even building a custom stand for a sub-woofer.  This would never happen w/ any other organizations.
4. The total experience was perfect. 

Dave,

I cannot tell you how much your work has made a great difference in the past two show houses that you have done for us. (2009 Cape May Designer Show house & 2008 Hammonton Designer Show house)

It is one thing to design a room but to have another dimension added really makes a room.

I wish you the best for the New Year.

Thanks again..Carole
 

Carole Roach
Barlow Tyrie Outdoor Furniture
1263 Glen Avenue, Suite 230
Moorestown, New Jersey 08057
www.teak.com
 

Hello,
I just wanted to drop you guys a note to say thank you. I stopped in briefly on Monday to ask about an issue I have been having involving some HD picture distortion with Comcast. Although I did not buy my set through Hi-Fi Sales, you were courteous enough to offer your expert advice. After further research, it turns out the issue does have something to with the Fox Sports Live HD broadcasts. A Comcast rep referred me to a recent local newspaper article discussing this very issue. I have also read numerous blogs with people discussing the exact same issues I have been experiencing with the Fox broadcasts. I just thought you might find this information useful for future reference. I wish I was familiar with HI-Fi Sales when I bought my set but I will certainly be a future customer. Thanks again for your support and insight.

Joe G.

We just spent a good half hour on the phone with Nick. I cannot begin to tell you how helpful and patient he was in helping us figure out why our rear speakers were not working. We had spent two days reading the manual trying to fix our problem but to no avail.

It is great to know that your company is so willing to help us. You apparently hire excellent, knowledgeable people. If Nick's bonus is predicated on his ability to solve problems and a gift for working with people, he should fare well.

I can assure you that when we are ready for a flat screen we will be at your business.

Sincerely,

Renny and Fred M.

Riverton, NJ

I wanted to let you know that the stereo is sounding great! We're happy with the additional volume control for the kitchen. It was a very worthwhile idea. Thanks to Gary and Matt as well. They did a nice job. Appreciate you coming out to our house to take a look and advise us properly.

Thanks so much,

Michael B.

Cherry Hill

Dave,

What a great experience! I wanted to pass along my appreciation to you and your staff for taking the time to answer questions and guide me in making an educated choice during the recent purchase of my Sony Bravia 46" TV. Hi-Fi Sales' knowledgeable, friendly and informative staff made my wife and I feel very comfortable and relaxed in evaluating our options. The personalized service tailored to my specific needs and requirements was impressive and reassuring. Most notable was the focus on making sure that I was fully informed so that I would ultimately be satisfied with whatever choice I made. This was not the experience I had when I visited the faceless jumbo conglomerates where the focus appeared to be looking to push product out the door. To top it all off, your pricing was extremely competitive if not better than the retail chains. Once again, my sincere thanks and gratitude for your guidance. We're looking forward to continuing business with Hi-Fi Sales in the future.

Ed and Lu H.

Medford, NJ

Dear Hi-Fi Sales,

I would like to commend your company and your team led by David Cunningham for the service and help I’ve received. The level of professionalism in your area of expertise has left me both amazed and wonderfully pleased.

Hi-Fi Sales recently installed a complete audio/visual system throughout my home and I had the pleasure of working with Robert and Alex. These men, though great individually, astounded me as a team by the overall result of their services. Before my trip to your office showroom I made sure to compare your company with the others in the electronics field. Most of the competition spoke with confusing terms and showcased expensive mechanisms, but Dave’s recommendations were far more superior and made my decision to select Hi-Fi Sales the proven best.

After the installation, David called me, not once but several times, to make sure that I was getting the assistance that I needed to make my entertainment system fully operational. On one occasion he spent more than an hour on the telephone with me—even staying beyond his normal quitting time—to help me sort out a problem that we eventually learned resulted from my lack of technological acumen rather than from any deficiency with your products or service. The team treated my home respectfully and shocked me by thoroughly cleaning the work sites afterwards. If making talented technicians like David Cunningham, Robert and Alex available to your customers is an indication of the service that I can expect in the future, you can be sure that I’ll recommend and refer your products and service to all of my congregants, friends and family. Thank you for everything.

Sincerely,

District Elder Benjamin D. Fisher

Senior Pastor

I wanted to take the opportunity to thank you and your crew for the tremendous job they completed in bringing a sound system to my backyard and pool area. As a repeat customer, I had no doubt that the components and installation would be of excellent quality; and you did not let me down. I really appreciated Dave Cunningham diagnosing our project and offering the best value solution. He even looked for ways to combine our current equipment to help reduce the overall expense of our project. Moreover, the installation crew of Robert and Alex worked in some pretty tough weather conditions to get the installation completed on time. Both gentleman were courteous and knowledgeable and should be commended.

Over the past four years, I have used Hi-Fi Sales for my home theater, living room and outdoor sound systems and have been thrilled with their performance. I do not hesitate to recommend them to anyone who is looking to deal with a knowledgeable, competent company that delivers quality products at a good value.

Thanks Again,

Bob R.

Cinnaminson, NJ

Hi,

Thank you for sending Gary out to do our installation. He is one cracker-jack of a technician! In addition to being technically proficient and meticulous in his work, he is extremely conscientious in staying with the job until everything is working as it should. Gary put in a very long day yesterday, and he will have to come back later to complete a few calibrations but his most appreciated accomplishment yesterday was getting the TiVo wired into the system correctly and working with full functionality [something Verizon could not do].

I also think that Gary's new helper and understudy will make an excellent employee for HiFi Sales.

So, So, the bottom-line here is that the outstanding work done by you and people like Gary is the reason I keep coming back to HiFi Sales. I don't often make this offer but, if you ever want to use me as a reference regarding the outstanding work done by HiFi Sales, please feel free to do so.

Regards,

Bob G. Cherry Hill, NJ

P.S: As I was writing this your installation manager called and we have Gary scheduled to come back on Monday, 2/11 to finish up the few remaining items.

Thanks for coming out today.

Our son Ben has mastered the system and has taught Rich and me. He also showed us the broadcast and bookmark features (Yamaha MusicCast) and the hook up for the iPod - pretty cool features.

Ben indicated that the remote would need to be reprogrammed with some new icons. We can get you in at your convenience (no rush).

As you know, we have used many contractors on our house in these past several years and Hi-Fi Sales has always stood out. You and your staff are ALWAYS responsive, ALWAYS available, quite knowledgeable, courteous, neat....

Thanks again, Dave. You continue to prove yourself and your company a delight to deal with.

Feel free to use us as a reference if ever needed.

John and Cheryl

Cherry Hill, NJ

Thanks again for a great deal.

Your people were prompt and professional, as expected. Took no time at all to get it setup.

It is a BEAUTIFUL set. (Pioneer Elite PRO-150FD)

Chris C.

Collingswood, NJ

Dear George

Thank you very much for the geat deal on our new Sony flat screen (46" XBR LCD). It is fabulous! Last week we watched Planet Earth on Discovery Theater, it was amazing. We are most grateful for your patient and detailed explanations of everything LCD and plasma.

Sincerely,

Mary Ann E.

Havertown, PA

Hi,

I just wanted to tell you how my system has really been giving me total fulfillment, absolutely no complaints ...... I have also been pleasured to see the sense of amazement on people's faces when I give then a demonstration, just total bewilderment! Please feel free to post pic's of my of my Home Cinema for your website. As a matter of fact, that would simply be the perfect situation.

ThanX

Carl R.

Burlington, NJ.

Dear Hi-Fi Sales,

Congratulations on hiring and keeping such professional, competent, and pleasant colleagues. You sold me a system that is more wonderful than I could have imagined for my home. Gary and his associate were the techs that did the installation.

After my husband and I became frustrated with our visits to other stores, interior designer Bambi Drain suggested we try Hi-Fi Sales. Your guys figured out what we were looking for, even though we were unable to tell them. They put together a system that sounds amazing! The system allows us to listen to the quality of music we were looking for, that was appropriate for the rooms we wanted the music, and that fit our price range. They were extremely knowledgeable, personable and not pushy. Personnel at other stores didn’t even come close to his talents. If not for Hi-Fi Sales, we either wouldn't have music, or would have bad, distorted music.

Gary is tremendously talented, efficient, and effective. He installed the system as if he were installing it in his own home! He suggested ideas to make a great system even better. He too, was very knowledgeable, doing so much more than I would have gotten from another store's personnel. I think he could probably turn water into wine.

Your employees really worked as a team. They take their work seriously. Most importantly, they paid attention to our specific needs, which research shows, attracts more customers than location, name, money, and all the other things that we all struggle and compete with.

Respectfully,

Karen C.

Medford, NJ

We want to let you know that the service we have received from Nick at Hi-Fi Sales has been terrific and wayyy beyond any personal attention we have ever received. Nick walked us through the new HD set first making sure it would fit into our custom cabinet. We are very happy!!

Tom and Patti H.

Medford, NJ

I would like to commend the excellent customer service skills of your employees. I recently purchased an LG LCD television set and it was a pleasure to do business with them. They have wonderful customer service skills. From handling the initial sale and set up of the TV and accessories, instructing me on their operation and putting together a “cheat sheet” of simple, easy to follow instructions, it has been a pleasure. They are a credit to your organization.

I’m so glad I decided to do business with Hi-Fi Sales rather than one of the other companies I considered.

Michael P. Haddonfield, NJ

Dear Installation Department,

I just wanted to write and thank you for the fine job you did breathing new life into my old system on the first floor of my house. It's great how everything is wired (and that all I really need to do is remember Video 1 Input on the TV and then just start pushing the remote controls!).

I also appreciate the courtesy that you both extended to me by answering all of my questions and then adding extra information to the answers. I find what you guys do for a living to be fascinating, and I appreciate that you shared some of your knowledge with me.

For your enjoyment, I've enclosed 2 tickets that are good at any movie theater. I hope that you and a guest will have a great night at the movies!

Thanks again ....

Lou G. Moorestown, NJ